Since 2006, this award has recognized a select number of hot tub and swimming pool manufacturers that consistently provide a superior buying experience to consumers. 

TradeCertified™ status represents a commitment to excellence on the part of these reputable manufacturers. It is awarded based largely on customer-satisfaction surveys, and through a company’s continued demonstration of responsible and honorable business practices. More importantly, this award can’t be bought; it is bestowed based on the worthiness of each company.

Manufacturer criteria

Completely independent and based solely on merit, TradeCertified™ status is awarded to companies in the hot tub industry that demonstrate excellence on every level, from employee training to customer satisfaction. To maintain complete impartiality, all results are tabulated through a team of third-party auditors, ensuring this certification was won fairly — not influenced by advertising dollars. Winning manufacturers must get high marks from retailers and consumers on products, service and support.